Service

Woodward SEG Service - we are at your disposal

Phone: +49 (0) 2152 145 -397 (-398)
Fax: +49 (0) 2152 145 -631
E-Mail: service-kempen@woodward.com

Maximum availability and operational reliability rank first in the catalogue of requirements of converter systems for wind turbines. Besides, the demand for high quality more and more is expected from the customer service. Woodward SEG provides you with a maximum of service support in various sectors of industry. We offer you the entire service spectrum from one source. Highly developed state-of-the-art remote diagnostics systems can monitor and analyse the operating state of your Woodward SEG system at all times and at any place. Our strengths are reliability, short reaction times as well as highly qualified personnel. With our service expertise we cover all requirements to keep your system´s performance and efficiency on an outstandingly high standard. In addition we actively support you in increasing the value of your Woodward SEG products. We respond to your individual problems with broad expert advise on requirement and solution acceptance. As a Woodward SEG customer you can rely on our first-class service.

Our scope of service includes:

High advisory skills
Service hotline
Competent remote diagnosis in case of malfunctions
Spare part management and logistics
Repairs
Training
Maintenance
Servicing
Mounting
Commissioning
Modifications, enhancements, optimisations
Upgrading
Databased documentation of units history
Enhanced guarantee due to service agreements

From the development to the production up to the customer service: reliability, quality and flexible service are Woodward SEG´s priority. We are close to you.

Our international experience - your advantage!

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